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We've chosen 'A Marathon of Sprints' as the theme for this year's Internet Retailing conference, partly as a nod to the upcoming Olympic Games but also in recognition of the fact that ecommerce, like all areas of retailing, never stands still.
This fast pace of change and innovation means that continuous improvement programmes, as well as day-to-day tweaks, need to be kept aligned with the longer-term needs of the business and of overall strategy. Even if you're not currently undergoing a major change programme to cross-channel retailing, a replatforming exercise or innovating in one aspect of the business or another, then the general evolution of internet retailing still means it's essential to keep up with an ever-changing competitive environment as consumer behaviour changes, competition adapts and the market grows.
The Internet Retailing 2011 conference will begin at 9.00 with the introduction to the keynote session. The keynote will finish at 10:50 when the room will be reconfigured for the 3 conference streams to begin at 11.20, giving delegates time for a coffee and to visit the exhibition hall.
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Ian Jindal, Internet Retailing's Editor-in-Chief
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Ian Jindal will open the conference and introduce the keynote at 9:30.
Ian is a consultant, publisher and advisor, working in eCommerce and multichannel retail. Operating at Board level Ian's clients include House of Fraser, Austin Reed, Westfield, The British Council, Gant UK, CoutureLab.com and Above Magazine. Ian co-founded and is Editor in Chief of InternetRetailing, the magazine, portal and conference for Europe's etailers and multichannel retailers - www.internetretailing.net. Previously he was Group E-commerce Director for Littlewoods Shop Direct Group where he grew online revenues to £400m per annum. Before that Ian was Head of Online Operations at the BBC, establishing the team that built over 400 BBC websites. Read more... |
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Mark Hodgkinson, Marketing & eCommerce Director, HMV Group |
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Mark has recently been appointed Marketing & eCommerce Director of HMV and will take up his new position on 5 October. Prior to this he was Digital & Financial Services Director of Asda.
Mark is a Cambridge graduate. He joined Asda in June 2009, as Digital and Financial Services Director, with responsibility for Asda.com, Asda Direct and Asda Financial Services. He has delivered rapid and market leading online growth for Asda, in both the grocery and non-food businesses - achieved through a focus on the customer, building the insight and delivery capabilities and developing the new digital skills required. He has developed the strategy and roadmap for Asda's Multichannel and Financial Services 5 year growth plans. This has included the successful roll-out of in-store collection across the full estate (300+ stores) and the development path for the systems and processes to provide the necessary platform for growth. Read more...
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Gavin Sathianathan,
Head of Commerce Partnerships,
Facebook,
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Gavin Sathianathan is Head of Commerce Partnerships at Facebook, leading Facebook's efforts in the Retail industry. He is tasked with increasing the use and engagement of the Facebook platform across EMEA through the establishment of partnerships with retailers, technology companies and innovative start-ups.
Prior to joining Facebook, Gavin was Head of Business Development at Endemol, where he led its efforts in the social gaming, online video and mobile apps space. Gavin started his career at Bain and Company, where he led engagements with clients in the Retail and Private Equity practices and was also a member of the founding team of the Bain India office. Gavin also has been part of a number of technology start-ups in the UK and the US.
Gavin holds a degree in Chemical Engineering from Imperial College, London and Ecole Nationale Supérieure, Pau and an MBA from Harvard Business School. He acts as an advisor to several start-ups and is passionate about entrepreneurship in Europe. Read more...
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Miriam Lahage, Global Head of Fashion Brand, eBay,
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Miriam joined eBay in September 2010 to grow and drive innovation across the company's multibillion-pound fashion category. She brings entrepreneurial spirit combined with more than two decades of offline and ecommerce retail experience. As Global Head of Fashion Brand Miriam is focused on building relationships and partnerships with fashion brands, designers and retailers as well as leading the company's industry relations in Europe and North America . Since joining eBay she has developed high profile partnerships with designers Derek Lam and Alexander Wang in addition to championing new platforms such as Fashion Vault and Fashion Outlet, the first virtual outlet mall direct from brands.
Miriam spent more than 20 years with TJX companies, the off-price global retailer of clothing and home fashion, rising from store manager to senior executive roles in merchandising and general management. In 2007, she successfully launched Koodos, the first online discount boutique for designer brands in the UK and managed the successful sale of Koodos in late 2009 to E-Trader Group. More recently, Miriam worked as a consultant at Net-A-Porter to help grow The Outnet business.Read more...
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